Effective Date: 10th October 2025

Welcome to Padel Planet! By using our website and purchasing products, you agree to abide by these Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, you must refrain from using our services.

Padel Planet LTD is a registered company (Company Reg. No: HE 456846) located at Arch. Makariou III, 41, 1065, Nicosia, Cyprus. We are proud to be the official reseller of NOX products in Cyprus. These Terms and Conditions govern your use of our website and the services we offer.

1. General Terms

By accessing and using our website, you confirm that you are at least 16 years old or have the consent of a parent or guardian. You also agree to comply with all applicable laws and regulations.

2. Products and Pricing

• Product Availability:
  We offer a wide range of padel products, including clothing, accessories, and NOX equipment. All product descriptions, images, and prices are subject to change without prior notice. We do our best to provide accurate and up-to-date information, but errors may occur.
• Pricing:
  All prices on the website are listed in Euros (€) and are subject to change. Prices exclude shipping charges and applicable taxes, unless stated otherwise. We reserve the right to update pricing, availability, and product offerings.
• Promotions and Discounts:
  Promotional discounts and special offers are subject to availability and may have specific terms and conditions. We reserve the right to modify or withdraw any promotion at any time.

3. Ordering and Payment

• Order Process:
  When you place an order through our website, we will send you a confirmation email with your order details. This does not constitute an acceptance of your order. We reserve the right to cancel or refuse an order at any time.
• Payment:
  Payment for all products is due at the time of purchase. We accept various payment methods, including credit/debit cards and online payment gateways. Your payment will be processed securely through trusted payment providers.

4. Shipping and Delivery

• Shipping Information:
  We offer shipping to various countries. Shipping costs will be calculated at checkout based on the delivery location. Orders are typically processed within 1-2 business days, with delivery depending on the selected shipping method
• Delivery Times:
  Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.
• Customs and Import Duties:
  For international orders, you may be responsible for any customs duties, taxes, or import fees that apply in your country. These fees are not included in the total price at checkout.

5. Returns and Refunds

• Return Policy:
  We accept returns within 14 days of delivery for unused items in original condition and packaging. To return an item, please contact us to initiate the return process.
• Refunds:
  Refunds will be issued to the original payment method after the returned items are inspected and accepted. Shipping costs are non-refundable unless the product is defective or arrives damaged.
• Defective or Damaged Items:
  If you receive a defective or damaged item, please contact us immediately so we can arrange a replacement or refund.

6. Account Responsibility

• Account Creation:
  You may be required to create an account to purchase products on our website. By creating an account, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.
• Account Security:
  You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any losses or damages arising from unauthorized access to your account.

7. Intellectual Property

All content on the Padel Planet website, including text, images, logos, graphics, and product names, is owned by Padel Planet LTD or its affiliates and is protected by intellectual property laws. You may not copy, modify, or distribute any content from the site without prior written consent.

8. Third-Party Links

Our website may contain links to third-party websites for additional resources or services. We are not responsible for the content or privacy practices of these external websites. We encourage you to review their terms and privacy policies.

9. Limitation of Liability

• No Liability for Damages:
  Padel Planet is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or business opportunities.
• Product Use:
  By using our products, you acknowledge that you are responsible for following the manufacturer’s guidelines and using the products safely. Padel Planet is not liable for injuries or damages resulting from improper use of the products.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. We encourage you to review these terms periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Cyprus. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Cyprus.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

PADEL PLANET LTD
Company Reg. No: HE 456846
Arch. Makariou III, 41
1065, Nicosia, Cyprus

Phone: +357 96056567
Email: info@padelplanet.net
Website: www.padelplanet.net