Effective Date: 10th October 2025

At Padel Planet, we value and respect the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us in any other way. By using our services, you consent to the practices described in this Privacy Policy.

We are proud to be an official reseller of NOX products in Cyprus. As such, we may collect and share your information with NOX for order fulfillment and customer support purposes in accordance with this policy.

1. Information We Collect

We collect the following types of information to enhance your shopping experience and provide personalized services:

• Personal Identification Information:
  This may include your name, email address, phone number, billing and shipping address, payment information, and any other information you provide when creating an account or making a purchase.
• Non-Personal Identification Information:
  We may collect data such as your IP address, browser type, operating system, device information, and browsing activity on our site to improve our services and user experience.
• Cookies:
  We use cookies to track your preferences, facilitate your shopping, and enhance your experience on our site. You can adjust your browser settings to control or block cookies.

2. How We Use Your Information

We use the information we collect to:

• Process and complete your orders, including NOX products.
• Provide customer support, including inquiries related to NOX products.
• Improve our website and services.
• Send promotional emails, newsletters, and updates (with your consent).
• Customize your shopping experience.
• Communicate with you about your orders, shipments, and returns.
• Prevent fraud and ensure the security of our site.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers who assist us in operating our website and delivering services to you, such as payment processors, shipping companies, and NOX for order fulfillment and customer service purposes. These providers are obligated to maintain the confidentiality of your information.

We may also disclose your information if required by law or to protect the rights, property, or safety of Padel Planet, NOX, our customers, or others.

4. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. Our website uses Secure Sockets Layer (SSL) encryption to ensure your payment information is transmitted securely. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information, subject to applicable laws.
• Opt out of receiving marketing communications from us.
• Withdraw consent for processing your personal data (where applicable).

To exercise any of these rights, please contact us using the contact details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions about this Privacy Policy or need assistance with your personal data, please contact us at:

PADEL PLANET LTD
Company Reg. No: HE 456846
Arch. Makariou III, 41
1065, Nicosia, Cyprus

Phone: +357 96056567
Email: info@padelplanet.net
Website: www.padelplanet.net